THIRD PARTY SOFTWARE

    Contents

    Introduction

    Last updated: 20 September 2023

    This document sets out the third party software used by Turtl to deliver its services divided into two sections: Core Third Party Software and Optional Third Party Software. The former is a list of components used to deliver the core of our service, while the latter is a list of external components which can be integrated by the customer to extend their usage of the platform.

    Core Third Party Software

    The following third parties are used to deliver the core Turtl application:

    Service
    Link
    Description
    Adobe https://adobe.com Cloud-based content extraction used solely as part of the add-on service to convert PDFs.
    Amazon Web Services (AWS) https://aws.amazon.com/ Core infrastructure, hosting and web servers.
    Databricks https://www.databricks.com/ Data warehouse.
    DocRaptor http://docraptor.com PDF generation services.
    Fastly https://fastly.com Content Delivery Network and related services.
    Filestack https://www.filestack.com Uploading and optimizing assets (images, videos etc.)
    Firebolt https://www.firebolt.io/ Query optimization engine.
    Freekpik https://www.freepik.com/ Graphic resources platform used solely as part of the add-on service to convert PDFs.
    Hevo https://hevodata.com/ Data extraction and loading.
    Intercom https://www.intercom.com User analytics, support desk and knowledge base services.
    MongoDB https://mongodb.com/ Database services.
    OpenAI https://openai.com/ Artificial intelligence engine used solely as part of the add-on service to convert PDFs.
    Postmark https://postmarkapp.com Application email.
    Rollbar https://rollbar.com Client-side error reporting and diagnosis.
    Sightengine https://sightengine.com/ Artificial intelligence engine used solely as part of the add-on service to convert PDFs.

    Optional Third Party Software

    The following third parties are made available for customers to integrate with as part of their usage of Turtl. For more information, please contact support@turtl.co.

    Category
    Service
    Link
    CRM Act-On https://act-on.com/
    CRM Adobe https://www.adobe.com/uk/legal/terms.html
    CRM Dotdigital https://dotdigital.com/
    CRM Eloqua https://www.oracle.com/uk/cx/marketing/automation/
    CRM Hubspot https://legal.hubspot.com/terms-of-service
    CRM Marketo https://www.marketo.com/company/legal/
    CRM Pardot https://www.pardot.com/
    CRM Salesforce https://www.salesforce.com/company/program-agreement/
    CRM Wishpond https://www.wishpond.com/terms-conditions/
    Video BombBomb https://bombbomb.com/terms/
    Video Brightcove https://www.brightcove.com/en/terms-and-conditions
    Video Vbrick https://vbrick.com/privacy-policy/#0--privacy-policy
    Video Vidyard https://www.vidyard.com/legal/
    Video Vimeo https://vimeo.com/terms#license_to_use
    Video Wistia https://wistia.com/terms/
    Video YouTube https://www.youtube.com/t/terms
    Charts ChartBlocks https://www.chartblocks.com/en/about/terms-conditions
    Charts Highcharts Cloud https://cloud.highcharts.com/tos/hccloud-tos.pdf
    Charts Infogram https://infogram.com/terms
    Charts Pixabay https://pixabay.com/service/license/
    Maps Google Maps https://maps.google.com/help/terms_maps.html
    Interactive virtual walkthroughs Matterport https://matterport.com/en-gb/node/45